Frequently Asked Questions
Everything you need to know about bringing nature into your home with Click & Grow.
How long does shipping take for my smart garden?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
Do you offer a warranty on electronic components?
Yes, all Click & Grow smart gardens come with a 2-year limited warranty that covers any manufacturing defects or hardware malfunctions.
What is your return policy if I am not satisfied?
We offer a 30-day money-back guarantee. If you are not happy with your purchase, you can return it in its original packaging for a full refund, minus shipping costs.
What happens if my plant pods fail to sprout?
We take pride in our quality. If a plant pod does not sprout within 3 weeks of planting, please contact our support team to receive a free replacement pod through our Sprout Guarantee.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna or Affirm.
Is the Smart Soil safe for use in a home with pets?
Absolutely. Our Smart Soil is made from natural materials and contains no pesticides, fungicides, or harmful chemicals, making it safe for your entire family and your pets.